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interrent serbia - belgrade airport car hire companies

interrent serbia depot information

Interrent Serbia Rental Terms for travel between 01-Apr-2018 and 31-Dec-2019

General Car Rental Terms and Conditions - Serbia

  1. Drivers age: minimum 21 years, maximum 75 years

  2. Driving license: minimum 2 years

  3. Documents required: valid driving license (no International Driving license mandatory except for Countries with non-Latin or Cyrillic alphabet) and identification document (Passport or local ID card). Chinese driving licenses are not acceptable.

  4. Means of deposit: Mayor credit card in the main driver name. Exceptionally, the additional driver may be a guarantor. Deposit amount required is in value of maximum excess charge for the category + rental amount.

  5. Mean of payment: Credit card or cash- in local currency only.

  6. VAT in the Country: 20%

Additional Rental Terms and Conditions

  1. Basic Rental rate

  2.  Rental charge is calculated in Serbian Dinars (RSD).

  3.  Basic Rental rate includes duration of rental, covered kilometers, basic collision and theft insurance (CDW & THW) and VAT.

  4. The Customer is fully liable for all accidental damages to third parties up to the limit set by the law, caused by his fault.

  5. The Customer will charge the Lessee a minimal rental period of 1 day (24 hours) and 100 kilometers, regardless of the shorter time period or fewer kilometers covered.

  6.  The Customer will not charge rental extension up to 29 minutes, extensions over 30 minutes will be charged as full rental day.

  7. Europcar fully observes the service intervals proclaimed by motor vehicle manufacturers. Failure to comply with the said schedule shall cause loosing of the vehicle warranty. The Lessee is obliged to inform the Lessor immediately and without any delay that there is a warning on ANY car indicating light. If the Lessee ignores such warning and fails to call to the Europcar renting station, s/he shall be charged full penalty for losing the vehicle warranty.

 

Liabilities and Coverage

  1. The Customer will pay the Deductible amount in case of an accidental/other collision damage on the rented vehicle up to the maximum amount for the selected car group. Excess will be charged for each accident case.

  2. The Lessee will pay the Deductible amount in case of theft/loss of the rented vehicle in the amount stated in the current Price List for the selected car group.

  3. By contracting and paying Peace of mind insurance – SLDW, the Customer can reduce the deductible amount in case of an accidental/other collision damage up to the maximum amount for the selected car group stated in the Excess amounts price list.

  4. The Customer can purchase Tires and Glasses super insurance (WWI), which will release the Customer of the excess in the case of damage of those parts.

Vehicle Group

Non waivable excess applicable for:

 

 

 

 

 

CDW

TW / TP

Optional
coverages excess

 

 

 

 

 

Mini

EUR 830

EUR 830

EUR 0

 

 

 

 

 

Eco

EUR 830

EUR 830

EUR 0

 

 

 

 

 

Compact

EUR 920

EUR 920

EUR 0

 

 

 

 

 

Intermediate

EUR 1150

EUR 1150

EUR 150

 

 

 

 

 

Vehicle Group

 

 

 

 

Maximum charges per rental

SLDW

WWI

Road Assistance

Peace of mind

SLDW

WWI (glass & tires)

Assistance

Peace of mind

Mini

18

3

6

20

144

NA

60

160

Eco

20

3

6

21

160

NA

60

168

Compact

21

3

6

27

168

NA

60

216

Intermdiate

22

3

6

30

176

NA

60

240

 

 

*** Amount are without VAT

  1. Insurance terms of the Collision Damage Waiver and theft protection are not valid on the territory of Albania and the UN Protectorate Kosovo. The Lessee will pay full value of all damages and losses caused by accidents on that territory. Cross-border is generally forbidden for those territories.

  2. If the theft/loss of the rented vehicle is not reported to the Police authorities and/or the Lessee does not show vehicle documents and keys, the Lessee shall pay the full value of the missing/stolen vehicle.

Personal Accident Insurance - PAI

  1.  The Customer can insure the driver and all passengers in the rented vehicle for disability and death in the traffic accident of the rented vehicle by signing the front side of the Rental Agreement and paying the Personal Accident Insurance (PAI) in value of 5,00 € + VAT/ rental day.

  2. PAI insures the driver and all passengers up to the amount regulated by the Law and the Insurance policy of the rented vehicle.

Additional services

  1. Delivery and collection is not available.

  2. Return of the vehicle is available only in the pickup station.

  3. Modification/ Cancelation policy – Free for maximum 24 hours ahead of the rental, 100% of the rental value for cancelations 23:59h ahead of the rental.

  4. Working hours: Mon- Sun 08:00-20:00h

  5. Out of working hours pick up: 35 € + VAT. Maximum period for pick up after working hours is 120 min.

  6. Young driver fee applies for Drivers between 21-25 years of age in value of 15,00 € + VAT / rental day, maximum 75,00 € + VAT/ rental.

  7. Senior driver fee applies for Drivers between 70 – 75 years of age in value of 10€+VAT/ rentals day, maximum 50€+ VAT per rental.

  8. Additional driver fee: 15,00 € + VAT/ rental day, maximum 90,00 €+ VAT/rental.

  9. Tank refill fee: 20 € + VAT per rented vehicle. Gasoline is not included in the Basic Rental rate.

  10. Express fuel option might be offered.

  11. GPS: 15,00 € + VAT/ day. Replacement fee: 200,00 € + VAT per device.

  12. The Customer pays Airport surcharge of 2,50 € + VAT/ rental day for all rentals starting at the Airport.

  13.  Car washing is not included in the rental. Customer is obliged to return the vehicle washed inside and out. Prepaid service fee is offered at the pickup in value of 10,00 € + VAT. Penalty for not washed car on return is 30 € + VAT. Penalty for extremely dirty vehicle, without dry cleaning is 55,00 € + VAT. Dry cleaning of the seats is 30€ per seat + VAT.

  14. Baby/ toddler seat is 15 € + VAT/ rental day, 90€ + VAT/rental. Children up to 7 years of age and 110 cm height are obliged to be driven in adequate baby/ toddler seats.

  15. WIFI device is charged 15€+ VAT/ rental day. Device replacement fee is 130€ + VAT.

  16. Winterization fee is 5,00 € + VAT/ rental day; 50,00 € + VAT maximum per rental for all rentals staring between 1/11-31/3. It includes 4 winter tires and show chains as mandatory equipment by the law.  

  17.  The Lessee will cover full value of the damages which are not covered by Insurance Company, occurred on the following vehicle parts: wheels, wheel covers, undercarriage, rims, interior and radio.

  18.  Destroyed/ damaged tire will be charged 300,00 Euro per rental.

  19. The Customer will pay full value of the lost rented vehicle's key / alarm-key / vehicle’s documents in value of 250,00 € + VAT.

  20. The Customer will pay the amount of 200,00 € + VAT for the lost rented vehicle's registration plate(s).

  21. Cross-border fee for all borders crossing is 8,00 €+ VAT /rental day. Cross-border is allowed only for the following Countries: Croatia, Bosnia, Montenegro, Hungary and Macedonia. Penalty for not allowed border crossing is 500 € + VAT.

  22. All traffic fines are Customers responsibility and will be charged to him/her in full cost, increased for administrative cost of 40,00 € + VAT.

  23. Damage administration fee is 40,00 € + VAT.

  24. Traffic fines and parking ticket administration fee is 35,00 € + VAT.

  25. Re-invoice for Parking fines is 15,00 € + VAT.

  26. Road assistance is not included in the case when the customer causes the issue (wrong fuel, lost keys …) and it is charged 250 € + VAT. Road assistance plus service is offered on pickup in value of 6,00 € + VAT/ rental day.

  27. Reservation modification fee is 5,00€ + VAT.

  28. Telephone or e-mail bookings are charged 10,00 € + VAT / rental.

  29. International and local one way rentals are not allowed.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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